Data Protection
Information about the processing of personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
1. Data controller
The data controller is the operator of the e-shop polovnicketricka.sk. You can contact us by email at info@polovnicketricka.sk.
2. Purpose of processing
We process your personal data for the following purposes: processing orders and delivering goods, communication regarding orders, sending marketing information (only with your consent), accounting and fulfilling legal obligations.
3. Scope of processed data
We process the following personal data: first and last name, email address, phone number, delivery and billing address. For business customers, also company name, Tax ID, VAT ID. Data is processed only to the extent necessary to fulfill the stated purpose.
4. Your rights
You have the right to access your data, rectification, erasure, restriction of processing, data portability and objection to processing. You also have the right to withdraw consent to the processing of personal data at any time and to lodge a complaint with the relevant data protection authority.
5. Cookies
Our website uses cookies to ensure proper functionality (essential cookies), analyze traffic and improve our services. Essential cookies are necessary for basic website functionality (e.g., shopping cart). Analytical cookies are used only with your consent.
6. Data retention period
We retain personal data for the period necessary to fulfill the purpose: order data for 5 years (accounting and tax obligations), marketing data until consent is withdrawn, customer account data until the account is deleted.
7. Contact for data protection inquiries
If you have questions about the processing of your personal data, please contact us by email at info@polovnicketricka.sk. We will respond to your inquiry within 30 days.